FAQ
Frequently Asked Questions
My supplier has no right to export. Can you help?
Yes, we can. We have expert access to purchasing export licenses, handling customs declarations, and managing the entire international shipping process.
Can you pick up goods from different suppliers in China?
Absolutely. We specialize in consolidation. We can collect goods from various locations and suppliers, store them in our warehouse, and ship them as one lot to save you costs.
Do you ship directly to Amazon FBA warehouses?
Yes, we provide professional Amazon FBA shipping services, including labeling and delivery to designated warehouses in the USA, Europe, and other regions.
Is door-to-door (DDP/DDU) service available?
Yes, we offer full door-to-door services where we handle everything from picking up the cargo to customs clearance and final delivery at your doorstep.
How do I track my shipment during transit?
We provide daily tracking reports and updates so you are always aware of your cargo's status and estimated arrival time.
What payment methods do you accept?
We accept payments via bank transfer (T/T) and Western Union. Contact us for specific financial arrangements.