What information is needed for an accurate quote?
Please provide the product name, number of cartons, gross weight/dimensions, destination address (with postcode), preferred shipping method, and whether the goods contain liquids, magnets, or batteries.
How are LCL shipments charged?
In most cases, we charge by CBM if the volumetric weight is higher than the gross weight. If the gross weight is higher, we charge by KG.
What is the formula for volumetric weight?
The formula is: L(cm) x W(cm) x H(cm) / 6000. For Global Express services, the divisor is 5000.
Does DDP service require my tax ID for customs?
No, under DDP service, we handle the customs clearance under our name and deliver directly to your final destination.
How do you ensure the lowest rates for Amazon fulfillment centers?
We operate Container Freight Stations (CFS) at major ports like Los Angeles, Houston, and Savannah. By shipping directly to the port nearest to your specific fulfillment center, we minimize land transportation costs.
What is your response time for inquiries?
We offer 24/7 live support and guarantee a response within 2 hours for quotes, tracking, or support issues.
StudioWare Logistics
