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10+ Years of Proven Excellence: Since our establishment, we've cultivated strategic alliances with industry powerhouses like EMC, COSCO, and major airlines. We maintain a transit reliability rate of 98%, ensuring your cargo is in safe hands.
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Global Reach, Local Touch: Operational hubs in Shenzhen, Guangzhou, and Shanghai, with a network of 320+ overseas agencies in ports like Rotterdam, Los Angeles, and Singapore to provide on-the-ground support.
💡 Frequently Asked Questions
Q: How to get a freight quote?
A: Provide origin/destination ports, cargo description, weight/volume, container type, and shipping method for an accurate quote.
Q: Must original Bills of Lading (B/L) be shipped physically?
A: No. Choose between original B/L (requires courier) or Telex Release (electronic release, faster).
Q: How to estimate transit time?
A: Varies by route and customs. Typical ranges: Ocean freight 14-35 days, Air freight 3-7 days. Confirm upon booking.
Q: What's included in freight charges?
A: Base freight + BAF (bunker fee) + documentation fee + THC (terminal handling). Port fees are usually billed separately.
Q: What documents are needed for customs clearance?
A: Commercial invoice, packing list, B/L, certificate of origin, and specific destination certificates (e.g., CE, FDA).
Q: Are import duties included in freight costs?
A: No. Duties are paid by the consignee unless the shipment is under DDP (Delivered Duty Paid) terms.